Policies & Procedures
As part of effective Case Management, good Document Control allows End Users to log the current Policies & Procedures into the Case Record to demonstrate in the future exactly what the organisational process was at the time of the incident. This is important to be able to show the continuous improvement process undertaken by the organisation to reduce the number and severity of incidents occurring.
Applicable sections of the organisational Policies & Procedures library can be uploaded into WMS as a referenceto the OHS procedures active at the time. It is also possible to provide a ‘live’ electronic link to some external Document Management Systems to avoid duplication.
For each individual Case, the relevant policy or procedure can be imported into the Case Record for permanent storage.